PRIVACY & COOKIE POLICY
Last updated, June 2, 2026
1. Introduction
This Privacy & Cookie Policy for Interpretation Canada (doing business as InterpCan or IC) ("we," "us," or "our") explains how and why we collect, use, store, and share your personal information when you use our services ("Services"), including when you:
- Visit our website at https://interpretationcanada.ca
- Register for membership, events, or programs
- Communicate with us or engage in other related activities
By using our Services, you consent to the collection, use, and disclosure of your information as described in this Policy.
If you have questions, please contact us at info@interpretationcanada.ca.
2. WHAT INFORMATION WE COLLECT
Personal information you provide
We collect personal information that you voluntarily provide, depending on your interactions with us (e.g., membership, events, or inquiries). This may include:
- Name, email, phone number, mailing address
- Organization, job title and any additional profile information you choose to share
- Account login details
- Billing information (processed securely by third-party providers)
- Event registration details and profile information
- Membership information
We do not intentionally collect sensitive personal information. However, you may choose to provide information (e.g., accessibility or dietary needs) that could be considered sensitive. Please only share such information if necessary.
Payment data
Payment information is processed securely by a third-party provider (Affinipay). We do not store payment card details on our systems. We do, however, store billing histories on our system.
Information collected automatically
When you use our Website, our analytics system (Google Analytics) may automatically collect:
- IP address and general location (approximate, based on IP)
- Browser, device, and operating system information
- Usage data (pages visited, time spent, interactions)
This information is generally aggregated and used to improve our Website, services, and user experience.
3. HOW WE USE YOUR INFORMATION
We use your information to:
- Provide and manage memberships, services, and events
- Communicate with you (including updates and support)
- Process payments and registrations
- Improve our Website, programs, and user experience
- Send marketing communications (with your consent—you can opt out anytime)
- Comply with legal obligations
- Provide a membership directory for user-to-user access (current members only and information displayed at the discretion of each individual)
We do not use your personal information for third-party behavioural advertising or retargeting.
4. LEGAL BASIS (CANADA)
We rely primarily on your consent (express or implied, as appropriate) to collect, use, and share your personal information, in accordance with Canadian privacy laws.
You may withdraw your consent at any time, subject to legal or contractual restrictions.
5. SHARING YOUR INFORMATION
We may share your information with trusted third-party service providers who help us operate our Services, including:
- Website hosting and membership management (WildApricot)
- Payment processing (Affinipay)
- Analytics (e.g., Google Analytics)
- Security tools (e.g., reCAPTCHA)
- Login tools (WildApricot, Google, Microsoft)
These providers process information on our behalf and are required to protect it appropriately.
We may also share information if required by law or in connection with business transitions.
6. CROSS-BORDER DATA
Some service providers may store or process your information outside Canada (including in the United States). As a result, your information may be subject to the laws of those jurisdictions.
7. COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar technologies to:
- Ensure the Website functions properly (essential cookies)
- Understand how our Website is used (analytics cookies)
- Improve content, services, and user experience
We do not use cookies for third-party advertising or retargeting.
Types of cookies we use
Essential cookies
These are necessary for core functionality (e.g., security, login, bot detection).
| Name: | rc::a |
|---|---|
| Purpose: | Used to track and analyze user behavior to distinguish humans from bots or automated software. |
| Provider: | www.google.com |
| Service: | reCAPTCHA View Service Privacy Policy |
| Type: | html_local_storage |
| Expires in: | persistent |
| Name: | rc::f |
|---|---|
| Purpose: | Used to track and analyze user behavior to distinguish humans from bots or automated software. |
| Provider: | www.google.com |
| Service: | reCAPTCHA View Service Privacy Policy |
| Type: | html_local_storage |
| Expires in: | persistent |
| Name: | _GRECAPTCHA |
|---|---|
| Purpose: | Stores a value used to verify that the user is not a bot |
| Provider: | www.google.com |
| Service: | reCAPTCHA View Service Privacy Policy |
| Type: | http_cookie |
| Expires in: | 15551998 |
Analytics and customization cookies:
These cookies collect information that is used either in aggregate form to help us understand how our Website is being used or how effective our marketing campaigns are, or to help us customize our Website for you.| Name: | _ga_# |
|---|---|
| Purpose: | Used to distinguish individual users by means of designation of a randomly generated number as client identifier, which allows calculation of visits and sessions |
| Provider: | .interpretationcanada.ca |
| Service: | Google Analytics View Service Privacy Policy |
| Type: | http_cookie |
| Expires in: | 34560000 |
| Name: | _ga |
|---|---|
| Purpose: | Records a particular ID used to come up with data about website usage by the user |
| Provider: | .interpretationcanada.ca |
| Service: | Google Analytics View Service Privacy Policy |
| Type: | http_cookie |
| Expires in: | 34559995 |
| Name: | s7 |
|---|---|
| Purpose: | Gather data regarding site usage and user behavior on the website. |
| Provider: | interpretationcanada.ca |
| Service: | Adobe Analytics |
| Type: | http_cookie |
| Expires in: | 86399 |
Advertising cookies:
These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests.| Name: | Priority |
|---|---|
| Purpose: | Used by Bing Ads (bat.bing.com) to manage ad delivery and tracking, ensuring relevant ads are shown to users and performance is measured. |
| Provider: | www.google.com |
| Service: | Microsoft Bing Ads View Service Privacy Policy |
| Type: | server_cookie |
| Expires in: | session |
This Cookie report was created using Termly's Cookie Consent Manager
Cross-border cookie data
Some cookie-related data may be processed outside Canada by our service providers.
Other tracking technologies
We may use tools such as web beacons or pixels to understand engagement with our Website and communications.
8. DATA RETENTION
We retain personal information only as long as necessary for the purposes described in this Policy, including:
- Active accounts
- Event participation records
- Legal and financial obligations
We will retain account information indefinitely, unless the request to remove is made by the account holder or we undertake an account archiving process.
9. SECURITY
We use appropriate technical and organizational measures to protect your information. However, no system is completely secure.
If a data breach poses a real risk of significant harm, we will notify affected individuals and authorities as required by law.
10. MINORS
We do not knowingly collect information from individuals under the age of 18 without appropriate consent.
11. YOUR PRIVACY RIGHTS
You have the right to:
- Access your personal information
- Correct inaccuracies
- Request deletion
- Withdraw consent
To make a request, contact us at info@interpretationcanada.ca. For personal information held by systems other than our membership system, you will need to reach out to them directly.
If you have concerns, you may also contact the Office of the Privacy Commissioner of Canada.
12. UPDATES TO THIS POLICY
We may update this Policy annually at minimum. Changes will be posted on this page with an updated date.
13. CONTACT US
If you have questions about this Policy or your personal information, please contact:
Interpretation Canada
Privacy Officer
c/o Kerry Wood Nature Centre
6300 45th Ave
Red Deer, Alberta T4N 3M4
Canada
You can reach the privacy officer via the IC Administrator. Please contact info@interpretationcanada.ca.